Tag · Canada

CRTC

3 Loopholes 🇨🇦 Canada

Loopholes Tagged "CRTC"

Plain-English guides to Canadian legal rights and workarounds related to CRTC.

CCTS Telecom Complaint Escalation — Free Binding Dispute Resolution for Wireless, Internet, and TV

Any Canadian with an unresolved complaint against a wireless carrier, internet provider, or TV service can escalate to the Commission for Complaints for Telecom-television Services (CCTS) — a free, independent dispute resolution body that can order refunds, billing corrections, and service remedies up to $20,000.

CRTC Wireless Code — 15-Day Trial Period and 2-Year Contract Cap

Under the CRTC Wireless Code, you can return any phone and cancel your wireless plan within 15 days of activation with no penalty.

CASL — Your Right to Stop Commercial Emails and Texts

Canada's Anti-Spam Legislation gives you the right to unsubscribe from any commercial electronic message within 10 days, and organizations that ignore unsubscribe requests face CRTC fines of up to $10 million per violation.