← Credit Card Chargeback Rights

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[YOUR FULL NAME]

[YOUR STREET ADDRESS]

[CITY, STATE, ZIP CODE]

[YOUR PHONE NUMBER]

[YOUR EMAIL ADDRESS]

[DATE]

[CREDIT CARD ISSUER NAME]

Billing Inquiries Department

[ISSUER MAILING ADDRESS]

[CITY, STATE, ZIP CODE]

Re: Notice of Billing Dispute β€” Account ending in [LAST 4 DIGITS]

Dear Sir or Madam:

I am writing to formally dispute a billing error on the above-referenced account pursuant to the Fair Credit Billing Act (FCBA), 15 U.S.C. Β§ 1666 et seq.

Disputed charge:

  • Merchant: [MERCHANT NAME]
  • Date of charge: [DATE CHARGE POSTED]
  • Amount: $[AMOUNT]
  • Appeared on my: [MONTH/YEAR] statement

Reason for dispute (check all that apply):

  • ☐ This charge was not made by me or any authorized user on my account
  • ☐ The merchandise was never delivered / service was never rendered
  • ☐ The merchandise or service was materially not as described or advertised
  • ☐ I was charged an incorrect amount
  • ☐ I returned the merchandise and the credit was not applied
  • ☐ Other: [DESCRIBE THE BILLING ERROR IN DETAIL]

Pursuant to 15 U.S.C. Β§ 1666(a), I request that you investigate this billing error and correct my account accordingly. I understand that:

  • I am not required to pay the disputed amount while the investigation is pending;
  • You may not report this amount as delinquent to any credit reporting agency during the investigation period; and
  • You must acknowledge this notice within 30 days and resolve the dispute within two billing cycles (not to exceed 90 days).

I have enclosed copies of the following documentation supporting my dispute:

  • [e.g., Order confirmation email showing what was advertised]
  • [e.g., Photos of merchandise received showing the discrepancy]
  • [e.g., Correspondence with the merchant showing their refusal to resolve]
  • [e.g., Credit card statement showing the disputed charge]

Please confirm receipt of this dispute and advise me of the outcome in writing. If you need additional information, I can be reached at the phone number or email address listed above.

Sincerely,

[YOUR PRINTED NAME]

Enclosures: [List each document enclosed]